Shipping policy

Shipping within New Zealand
Your order will be packed and sent within 2–4 business days.
All books are couriered with tracked delivery. Shipping usually takes 2–5 business days once dispatched.

Local Delivery – Queenstown
Local delivery is only available if I’ve confirmed it with you beforehand.
Please choose this option only if you’ve been told to, as I’m unable to offer general delivery across Queenstown.

Shipping Costs (NZ)
Shipping is calculated at checkout.

International Shipping
Yes, I ship internationally
The flat rate is $35 NZD worldwide.
Delivery times vary depending on location, but most orders arrive within 10–20 business days.

Order Issues
If something goes wrong with your order or it hasn’t arrived within the expected timeframe, email me at victoria@brainessentials.nz and I’ll sort it as quickly as possible.