Terms of service

TERMS OF SERVICE

Welcome to Brain Essentials. By purchasing from this store, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

Brain Essentials is owned and operated by Victoria Jenkins.
By using this website, you agree to follow these Terms of Service as well as any policies linked on this site (Shipping Policy, Returns Policy, Privacy Policy).

These terms may be updated occasionally, and continued use of the site means you accept the latest version.

2. Online Store Terms

You must not use our products or website for any unlawful purpose.
You agree not to copy, reproduce, sell, or misuse any part of our products, including digital downloads and educational resources.

All content on this site is the intellectual property of Brain Essentials.

3. Product Information

I do my best to describe all products clearly and accurately.
Colours, layout, and design may vary slightly from what you see on screen due to differences in devices or printing.

4. Pricing & Payment

All prices are listed in New Zealand Dollars (NZD).
Prices may change from time to time.

Payment is processed securely at checkout. Your order is confirmed only once payment has been successfully completed.

5. Shipping

Shipping timelines and rates are outlined in the Shipping Policy.
Once your order has been dispatched, delivery times are outside my control.

6. Returns & Refunds

Returns and refunds are covered in the Returns & Refunds Policy.
Digital products are non-refundable.

If your physical book arrives damaged or incorrect, contact me at victoria@brainessentials.nz within 7 days so I can put it right.

7. Digital Products

All digital products (PDFs, downloads, templates, guides, etc.) are for personal use only unless explicitly stated otherwise.

You may not share, upload, distribute, or resell any digital files.

8. Behavioural + Parenting Disclaimer

Brain Essentials provides educational content based on child development, neuroscience, and practical strategies.
This information is for general guidance only and is not a substitute for medical, psychological, or professional advice.

Parents remain responsible for decisions made regarding their children’s wellbeing.

9. Limitation of Liability

Brain Essentials is not liable for any direct or indirect loss or damages arising from use of our products or website.

You use the products at your own discretion.

10. Contact Information

If you have any questions about these Terms, please contact:
victoria@brainessentials.nz